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No One Falls Through the Cracks at Fullerton Free Church

Increasing Engagement Across a Broad Community

With a weekly attendance of around 2,200 people across North Orange County, Fullerton Free needed a strategic way to help its church community get involved (through both giving and participation) in the church’s ministry to the community. The larger the church grew, the harder it became to track how people were serving and giving.

When we talked to Pushpay, we saw that there were mechanisms built in to do things like discovering recurring givers whose credit cards expired and to help us communicate with them. We wanted to be wiser about how we cared for our donors — so that was a plus.

John Schaefer - Fullerton Free

The church had a digital giving solution, but it was more reactive than proactive. For example, with the previous platform, nothing happened when a recurring giver had an expired credit card. Fullerton Free needed a giving platform that thought more strategically—one that leaned on technology to automate the busy work so the staff and volunteers could focus on ministry.

A Bird’s Eye View On the Full Scope of Ministry

Realizing that the church needed a forward-thinking digital platform, the church partnered with Pushpay in 2018. With Pushpay’s Donor Development tool, the church could identify lapsed givers and guide new givers into a deeper relationship with the church. And the mobile app allows Fullerton Free to engage with their community members no matter where their location.

Fullerton Free places a huge emphasis on community engagement, and they support numerous local nonprofits. With Pushpay’s ChMS, Fullerton Free can offer sign-ups for events and set up automated processes that track involvement across various facets of church life.

Through Pushpay’s centralized systems, no church member, visitor, or volunteer will ever fall through the cracks.
Community Size
Key ChurchStaq Tools
  • Donor Development
  • Volunteer Scheduling
  • Church App
Results

"Through the app from Pushpay, we can get out information to people better, so they know what’s going on and where to find information."

John Schaefer
Fullerton Free

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